User Interviews Raises $27.5 Million Series B Round To Fuel Further Growth
December 20, 2022 – User Interviews, a user research recruiting platform, announced today that it has closed a $27.5 million Series B financing to fuel further growth. The round was led by Sageview Capital, with participation from existing investors Teamworthy, Accomplice, Las Olas VC, Trestle Ventures, ValueStream, ERA’s Remarkable Ventures, and FJ Labs. As part of the transaction, Mike McClure, Partner at Sageview Capital, will join the company’s board of directors.
“We are incredibly proud of the success we’ve had at User Interviews so far and are eager to rapidly accelerate our growth with this added capital. Companies increasingly want to better understand their users while making faster decisions. The biggest bottleneck for these companies has always been finding a way to talk to the right user fast enough. We’re laser-focused on that problem and connect companies with either their users (through Research Hub) or non-users (through Recruit) for any research methodology and can recruit hard-to-find participants, often in under 2 hours.,” remarked Basel Fakhoury, CEO and Co-founder of User Interviews.
This financing will allow User Interviews, which connects researchers, product managers, designers and marketers with high-quality participants quickly, affordably, and seamlessly to serve high-scale research teams and the growing research operations capabilities those teams require. There is a growing trend toward research democratization, and mature research organizations are as invested in empowering product teams to do research well as they are investing in research team growth directly. User Interviews will continue to invest in building for research ops, research, and product professionals who rely on user insight to make good decisions.
“User research is a rapidly growing market driven by the proliferation of digital experiences, a growing focus on product-led growth, and a desire for more agile product development,” said Mike McClure, Partner at Sageview Capital. “User Interviews plays a critical role in this promising market, and through our own user research, we were impressed to hear overwhelmingly positive feedback on the mission-critical nature of the product. We’re excited to bring Sageview’s robust toolkit of resources to help the User Interviews team scale the business and serve a growing number of loyal customers.”
With over 2.4 million global participants, the company’s “Recruit” product helps researchers source participants across any demographic, technographic, firmographic, psychographic or behavioral criteria they choose for any kind of research method. They can find niche participants, fast. “Research Hub,” meanwhile, serves as a CRM for research teams, allowing them to build and manage their own panels of users for customer research. Together, User Interviews is the premiere solution in the participant recruitment and management layer of the UX research tech stack and integrates with 9 research tools (and counting!), including Lookback, Sprig, Qualtrics, and Zoom.
Trusted by clients like Adobe, CNN, Amazon, Intuit, Mayo Clinic, Spotify, Pinterest, and Citibank, modern research and product teams across various verticals trust User Interviews to meet their growing participant recruitment needs, and help them build and manage their own customer research panels.
About User Interviews
User Interviews is the fastest and easiest way to recruit quality participants for research. Get insights from any niche within our pool of over 2.4 million participants through “Recruit” or build and manage your own panel with “Research Hub,” the first CRM designed for researchers. Our tools make sourcing, screening, data consent, scheduling, messaging, incentives, and all aspects of research recruiting simpler. For enterprise organizations, we offer endless customizations and admin features to help large research teams stay coordinated, consistent, and compliant as they scale.
User Interviews is free to start and affordable to scale as your research needs grow. For more information, visit www.userinterviews.com.
About Sageview Capital LP
Sageview Capital is a private investment firm that aims to partner with industry-defining innovators to build enduring software and tech-enabled businesses. With over $2 billion in assets under management, we collaborate with entrepreneurs on a custom approach, leveraging decades of experience, operational expertise, and network in scaling many successful companies. We invest for the long-term, having guided many portfolio companies to IPO or acquisition—and beyond. Sageview’s investments include 360insights, Aceable, Anitian, Atmosphere, CallRail, Carewell, Clerk Retail, Demandbase, DISQO, Drivewyze, Elastic Path, Elemental Machines, Ezoic, MetricStream, Pantheon, Pax8, NAM, Specright, Theatro, User Interviews, and XSELL Technologies, among others.
For more information, visit www.sageviewcapital.com.